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Today's most strategic initiatives typically depend upon globally distributed teams - both internal staff and vendors. The challenge is to bring these teams together, get them on the same page, validate planned activity, and put in place an ongoing coordination of progress. |
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Situation. Our client is managing complex, outsourced service programs with multiple, globally distributed vendors. Complexity is driven by deployment within operations already underway, constant change through seasonal and competitor driven campaigns, management of multiple vendors delivering technology and services across global locations, financial parameters presenting significant cost pressures and continual training and technical innovation requirements. Response. GPD supports executive and key program leaders with a clear and early view of the whole activity across the deployment. The view is based on visual design & forecasting including dependencies, risks, opportunities for improvements and prioritized challenges to be addressed. GPD delivered a TeamPort Strategy for global teaming, TeamPort software rapidly applied to their situation, and a TeamPort VMPO. A VPMO (virtual program management office) delivers regular portfolio forecasts and analytically based project adjustments through re-design. |
Impact. The client now has a rapid, repeatable, analytical way to gather all global factors effecting the program. The client regularly engages, validates, and directs proactive course correction with multiple, globally distributed staff and vendors. With this approach the client is saving significant time, resources, and focus by replacing the need for massive spreadsheet creation and management, reducing status and forecast creation cycle time from weeks to hours, and reallocating highly skilled and costly FTE's from spreadsheet and reporting development to more productive roles. |
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